What to expect if something's not right
Last updated: July 9, 2026
This refund policy applies to purchases made through lolesl.com, operated by Azwar.
Because our PDF is a digital product delivered instantly upon purchase, all sales are final and non-refundable once the file has been downloaded.
If you experience a technical issue with your download — such as a broken link or a corrupted file — contact us at hello@lolesl.com within 7 days of purchase and we will resend the file or resolve the issue at no cost to you.
If you have not yet downloaded the file and made your purchase in error, contact us within 48 hours of purchase and we will consider your request on a case-by-case basis.
Our e-book and paperback editions are sold and fulfilled entirely through Amazon. If you purchased either of these formats, your order, payment, and any refund or return request are handled directly by Amazon under Amazon's own refund and return policies — not by Azwar.
To request a refund or return for an Amazon purchase, please visit Amazon's Order History or contact Amazon Customer Service directly.
If you have any questions about this policy, please contact us at hello@lolesl.com.