This refund policy applies to purchases made through lolesl.com. LOL ESL is a registered Ontario sole proprietorship owned and operated by Shiyam Azwar.

Our e-book and paperback editions are sold and fulfilled entirely through Amazon. If you purchased either of these formats, your order, payment, and any refund or return request are handled directly by Amazon under Amazon's own refund and return policies, not by LOL ESL.

To request a refund or return for an Amazon purchase, please visit Amazon's Order History or contact Amazon Customer Service directly.

If you have any questions about this policy, please contact us at hello@lolesl.com.