LOL ESL (lolesl.com) is operated by Azwar, a sole proprietorship registered in Ontario, Canada. Azwar is the party responsible for collecting, using, and protecting the personal information you provide through this site.

If you have questions about this policy or how your information is handled, contact us at hello@lolesl.com.

When you use this site, we may collect the following types of information:

• Contact information you provide directly, such as your name and email address (for example, when signing up for updates)
• Purchase information, if you buy a product through our store (processed by our payment provider — we do not store your full payment card details)
• Basic technical information such as browser type, device type, and pages visited, collected automatically through standard analytics tools

If you purchase an e-book or paperback through Amazon, that transaction and any personal information involved is handled directly by Amazon under Amazon's own privacy policy — we do not receive or store your Amazon payment or shipping details.

• To process and deliver your purchase
• To respond to your questions or support requests
• To send you updates or promotional emails, only if you've opted in
• To improve our site and understand how visitors use it

We take reasonable technical and organizational measures to protect your personal information. Payment processing is handled by trusted third-party providers who maintain their own security standards; we do not store full payment card information on our servers.

We do not sell your personal information. We only share information with third parties where necessary to operate the site — for example, with our payment processor to complete a transaction, or with email service providers if you've subscribed to updates.

This site may use cookies or similar technologies to remember your preferences and understand site usage. You can control cookies through your browser settings.

You may request access to, correction of, or deletion of your personal information at any time by contacting us at hello@lolesl.com. You may also unsubscribe from marketing emails at any time using the link in those emails.

This site is not directed at children under 13, and we do not knowingly collect personal information from children under 13.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

If you have questions about this policy or how your information is handled, contact us at hello@lolesl.com.